tag:stagingstatus.staxbill.com,2005:/historyStaging - Stax Bill Status - Incident History2024-03-27T22:52:20-04:00Staging - Stax Billtag:stagingstatus.staxbill.com,2005:Incident/185012682023-09-22T10:30:11-04:002023-09-22T10:30:11-04:00[STAGING] Fusebill Application Updates<p><small>Sep <var data-var='date'>22</var>, <var data-var='time'>10:30</var> EDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Sep <var data-var='date'>22</var>, <var data-var='time'>10:00</var> EDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Sep <var data-var='date'>14</var>, <var data-var='time'>10:08</var> EDT</small><br><strong>Scheduled</strong> - Fusebill will be performing application updates. Access to Fusebill services may be impacted during this timeframe.</p>tag:stagingstatus.staxbill.com,2005:Incident/181732732023-08-18T10:30:19-04:002023-08-18T10:30:19-04:00[STAGING] Fusebill Application Updates<p><small>Aug <var data-var='date'>18</var>, <var data-var='time'>10:30</var> EDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Aug <var data-var='date'>18</var>, <var data-var='time'>10:00</var> EDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Aug <var data-var='date'>17</var>, <var data-var='time'>09:03</var> EDT</small><br><strong>Scheduled</strong> - Fusebill will be performing application updates. Access to Fusebill services may be impacted during this timeframe.</p>tag:stagingstatus.staxbill.com,2005:Incident/178474112023-07-14T10:30:20-04:002023-07-14T10:30:20-04:00[STAGING] Fusebill Application Updates<p><small>Jul <var data-var='date'>14</var>, <var data-var='time'>10:30</var> EDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jul <var data-var='date'>14</var>, <var data-var='time'>10:00</var> EDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jul <var data-var='date'>13</var>, <var data-var='time'>15:46</var> EDT</small><br><strong>Scheduled</strong> - Fusebill will be performing application updates. Access to Fusebill services may be impacted during this timeframe.</p>tag:stagingstatus.staxbill.com,2005:Incident/176911282023-06-30T10:31:08-04:002023-06-30T10:31:08-04:00[STAGING] Fusebill Application Updates<p><small>Jun <var data-var='date'>30</var>, <var data-var='time'>10:31</var> EDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jun <var data-var='date'>30</var>, <var data-var='time'>10:01</var> EDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jun <var data-var='date'>26</var>, <var data-var='time'>14:49</var> EDT</small><br><strong>Scheduled</strong> - Fusebill will be performing application updates. Access to Fusebill services may be impacted during this timeframe.</p>tag:stagingstatus.staxbill.com,2005:Incident/175617482023-06-16T11:00:21-04:002023-06-16T11:00:21-04:00[STAGING] Fusebill Application Updates<p><small>Jun <var data-var='date'>16</var>, <var data-var='time'>11:00</var> EDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jun <var data-var='date'>16</var>, <var data-var='time'>10:30</var> EDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jun <var data-var='date'>13</var>, <var data-var='time'>13:17</var> EDT</small><br><strong>Scheduled</strong> - Fusebill will be performing application updates. Access to Fusebill services may be impacted during this timeframe.</p>tag:stagingstatus.staxbill.com,2005:Incident/172788762023-05-19T10:30:13-04:002023-05-19T10:30:14-04:00[STAGING] Fusebill Application Updates<p><small>May <var data-var='date'>19</var>, <var data-var='time'>10:30</var> EDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>May <var data-var='date'>19</var>, <var data-var='time'>10:19</var> EDT</small><br><strong>Verifying</strong> - Verification is currently underway for the maintenance items.</p><p><small>May <var data-var='date'>19</var>, <var data-var='time'>10:01</var> EDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>May <var data-var='date'>17</var>, <var data-var='time'>10:01</var> EDT</small><br><strong>Scheduled</strong> - Fusebill will be performing application updates. Access to Fusebill services may be impacted during this timeframe.</p>tag:stagingstatus.staxbill.com,2005:Incident/168685212023-04-21T10:30:14-04:002023-04-21T10:30:14-04:00[STAGING] Fusebill Application Updates<p><small>Apr <var data-var='date'>21</var>, <var data-var='time'>10:30</var> EDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Apr <var data-var='date'>21</var>, <var data-var='time'>10:01</var> EDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Apr <var data-var='date'>14</var>, <var data-var='time'>15:43</var> EDT</small><br><strong>Scheduled</strong> - Fusebill will be performing application updates. Access to Fusebill services may be impacted during this timeframe.</p>tag:stagingstatus.staxbill.com,2005:Incident/165786022023-03-24T11:00:06-04:002023-03-24T11:00:06-04:00[STAGING] Fusebill Application Updates<p><small>Mar <var data-var='date'>24</var>, <var data-var='time'>11:00</var> EDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>24</var>, <var data-var='time'>10:30</var> EDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>20</var>, <var data-var='time'>14:00</var> EDT</small><br><strong>Scheduled</strong> - Fusebill will be performing application updates. Access to Fusebill services may be impacted during this timeframe.</p>tag:stagingstatus.staxbill.com,2005:Incident/163154202023-03-03T11:00:11-05:002023-03-03T11:00:11-05:00[STAGING] Fusebill Application Updates<p><small>Mar <var data-var='date'> 3</var>, <var data-var='time'>11:00</var> EST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'> 3</var>, <var data-var='time'>10:30</var> EST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'> 1</var>, <var data-var='time'>10:55</var> EST</small><br><strong>Scheduled</strong> - Fusebill will be performing application updates. Access to Fusebill services may be impacted during this timeframe.</p>tag:stagingstatus.staxbill.com,2005:Incident/160674392023-02-10T11:00:22-05:002023-02-10T11:00:22-05:00[STAGING] Fusebill Application Updates<p><small>Feb <var data-var='date'>10</var>, <var data-var='time'>11:00</var> EST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Feb <var data-var='date'>10</var>, <var data-var='time'>10:32</var> EST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'> 8</var>, <var data-var='time'>15:15</var> EST</small><br><strong>Scheduled</strong> - Fusebill will be performing application updates. Access to Fusebill services may be impacted during this timeframe.</p>tag:stagingstatus.staxbill.com,2005:Incident/159364962023-01-27T10:30:45-05:002023-01-27T10:30:45-05:00[STAGING] Fusebill Application Updates<p><small>Jan <var data-var='date'>27</var>, <var data-var='time'>10:30</var> EST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jan <var data-var='date'>27</var>, <var data-var='time'>10:00</var> EST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jan <var data-var='date'>25</var>, <var data-var='time'>17:50</var> EST</small><br><strong>Scheduled</strong> - Fusebill will be performing application updates. Access to Fusebill services may be impacted during this timeframe.</p>tag:stagingstatus.staxbill.com,2005:Incident/157214482022-12-28T11:22:56-05:002022-12-28T11:22:56-05:00Staging Sites unavailable<p><small>Dec <var data-var='date'>28</var>, <var data-var='time'>11:22</var> EST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Dec <var data-var='date'>27</var>, <var data-var='time'>10:55</var> EST</small><br><strong>Investigating</strong> - At this time connections to stg-admin.staxbill.com will time out. We are investigating this situation and post updates as they become available.</p>tag:stagingstatus.staxbill.com,2005:Incident/139547612022-12-02T10:30:33-05:002022-12-02T10:30:33-05:00[STAGING] Fusebill Application Updates<p><small>Dec <var data-var='date'> 2</var>, <var data-var='time'>10:30</var> EST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Dec <var data-var='date'> 2</var>, <var data-var='time'>10:00</var> EST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Nov <var data-var='date'>29</var>, <var data-var='time'>14:51</var> EST</small><br><strong>Scheduled</strong> - Fusebill will be performing application updates. Access to Fusebill services may be impacted during this timeframe.</p>tag:stagingstatus.staxbill.com,2005:Incident/132131002022-11-18T10:30:33-05:002022-11-18T10:30:33-05:00[STAGING] Fusebill Application Updates<p><small>Nov <var data-var='date'>18</var>, <var data-var='time'>10:30</var> EST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Nov <var data-var='date'>18</var>, <var data-var='time'>10:00</var> EST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Nov <var data-var='date'>16</var>, <var data-var='time'>11:11</var> EST</small><br><strong>Scheduled</strong> - Fusebill will be performing application updates. Access to Fusebill services may be impacted during this timeframe.</p>tag:stagingstatus.staxbill.com,2005:Incident/126841832022-11-04T10:30:37-04:002022-11-04T10:30:37-04:00[STAGING] Fusebill Application Updates<p><small>Nov <var data-var='date'> 4</var>, <var data-var='time'>10:30</var> EDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Nov <var data-var='date'> 4</var>, <var data-var='time'>10:00</var> EDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Nov <var data-var='date'> 1</var>, <var data-var='time'>11:52</var> EDT</small><br><strong>Scheduled</strong> - Fusebill will be performing application updates. Access to Fusebill services may be impacted during this timeframe.</p>tag:stagingstatus.staxbill.com,2005:Incident/122518532022-10-21T10:31:19-04:002022-10-21T10:31:19-04:00[STAGING] Fusebill Application Updates<p><small>Oct <var data-var='date'>21</var>, <var data-var='time'>10:31</var> EDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Oct <var data-var='date'>21</var>, <var data-var='time'>10:01</var> EDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Oct <var data-var='date'>18</var>, <var data-var='time'>10:43</var> EDT</small><br><strong>Scheduled</strong> - Fusebill will be performing application updates. Access to Fusebill services may be impacted during this timeframe.</p>tag:stagingstatus.staxbill.com,2005:Incident/114056492022-10-07T11:01:40-04:002022-10-07T11:01:40-04:00[STAGING] Fusebill Application Updates<p><small>Oct <var data-var='date'> 7</var>, <var data-var='time'>11:01</var> EDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Oct <var data-var='date'> 7</var>, <var data-var='time'>10:30</var> EDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Oct <var data-var='date'> 4</var>, <var data-var='time'>08:18</var> EDT</small><br><strong>Scheduled</strong> - Fusebill will be performing application updates. Access to Fusebill services may be impacted during this timeframe.</p>tag:stagingstatus.staxbill.com,2005:Incident/112210802022-09-23T10:30:48-04:002022-09-23T10:30:48-04:00[STAGING] Fusebill Application Updates<p><small>Sep <var data-var='date'>23</var>, <var data-var='time'>10:30</var> EDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Sep <var data-var='date'>23</var>, <var data-var='time'>10:01</var> EDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Sep <var data-var='date'>22</var>, <var data-var='time'>10:12</var> EDT</small><br><strong>Scheduled</strong> - Fusebill will be performing application updates. Access to Fusebill services may be impacted during this timeframe.</p>tag:stagingstatus.staxbill.com,2005:Incident/109170052022-08-26T10:30:37-04:002022-08-26T10:30:37-04:00[STAGING] Fusebill Application Updates<p><small>Aug <var data-var='date'>26</var>, <var data-var='time'>10:30</var> EDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Aug <var data-var='date'>26</var>, <var data-var='time'>10:00</var> EDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Aug <var data-var='date'>25</var>, <var data-var='time'>07:29</var> EDT</small><br><strong>Scheduled</strong> - Fusebill will be performing application updates. Access to Fusebill services may be impacted during this timeframe.</p>tag:stagingstatus.staxbill.com,2005:Incident/107933022022-08-12T10:30:27-04:002022-08-12T10:30:27-04:00[STAGING] Fusebill Application Updates<p><small>Aug <var data-var='date'>12</var>, <var data-var='time'>10:30</var> EDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Aug <var data-var='date'>12</var>, <var data-var='time'>10:00</var> EDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Aug <var data-var='date'> 9</var>, <var data-var='time'>19:48</var> EDT</small><br><strong>Scheduled</strong> - Fusebill will be performing application updates. Access to Fusebill services may be impacted during this timeframe.</p>tag:stagingstatus.staxbill.com,2005:Incident/105030842022-07-28T11:49:35-04:002022-09-07T09:50:38-04:00Fusebill Staging Environment Access & Phone<p><small>Jul <var data-var='date'>28</var>, <var data-var='time'>11:49</var> EDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jul <var data-var='date'> 8</var>, <var data-var='time'>10:54</var> EDT</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Jul <var data-var='date'> 8</var>, <var data-var='time'>10:54</var> EDT</small><br><strong>Update</strong> - We are continuing to investigate this issue.</p><p><small>Jul <var data-var='date'> 8</var>, <var data-var='time'>10:54</var> EDT</small><br><strong>Investigating</strong> - Rogers Canada is currently experiencing an national outage. As a result, the Fusebill staging environment, and phone system is currently down.<br /><br />Our production environment and support email are still online.<br /><br />The best way to reach support is support@fusebill.com<br /><br />We appreciate your patience, understanding, and cooperation</p>tag:stagingstatus.staxbill.com,2005:Incident/105678132022-07-15T10:30:36-04:002022-07-15T10:30:36-04:00[STAGING] Fusebill Application Updates<p><small>Jul <var data-var='date'>15</var>, <var data-var='time'>10:30</var> EDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jul <var data-var='date'>15</var>, <var data-var='time'>10:00</var> EDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jul <var data-var='date'>13</var>, <var data-var='time'>13:02</var> EDT</small><br><strong>Scheduled</strong> - Fusebill will be performing application updates. Access to Fusebill services may be impacted during this timeframe.</p>tag:stagingstatus.staxbill.com,2005:Incident/104350522022-07-04T10:31:28-04:002022-07-04T10:31:28-04:00[STAGING] Fusebill Application Updates<p><small>Jul <var data-var='date'> 4</var>, <var data-var='time'>10:31</var> EDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jul <var data-var='date'> 4</var>, <var data-var='time'>10:00</var> EDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jun <var data-var='date'>29</var>, <var data-var='time'>08:44</var> EDT</small><br><strong>Scheduled</strong> - Fusebill will be performing application updates. Access to Fusebill services may be impacted during this timeframe.</p>tag:stagingstatus.staxbill.com,2005:Incident/101232072022-06-03T10:30:06-04:002022-06-03T10:30:06-04:00[STAGING] Fusebill Application Updates<p><small>Jun <var data-var='date'> 3</var>, <var data-var='time'>10:30</var> EDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jun <var data-var='date'> 3</var>, <var data-var='time'>10:00</var> EDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jun <var data-var='date'> 1</var>, <var data-var='time'>08:21</var> EDT</small><br><strong>Scheduled</strong> - Fusebill will be performing application updates. Access to Fusebill services may be impacted during this timeframe.</p>tag:stagingstatus.staxbill.com,2005:Incident/100746282022-06-01T08:21:21-04:002022-09-07T09:50:38-04:00Ottawa Power Outage<p><small>Jun <var data-var='date'> 1</var>, <var data-var='time'>08:21</var> EDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>May <var data-var='date'>25</var>, <var data-var='time'>15:01</var> EDT</small><br><strong>Update</strong> - We are continuing to work on a fix for this issue.</p><p><small>May <var data-var='date'>25</var>, <var data-var='time'>15:01</var> EDT</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p><p><small>May <var data-var='date'>25</var>, <var data-var='time'>15:01</var> EDT</small><br><strong>Update</strong> - We are continuing to investigate this issue.</p><p><small>May <var data-var='date'>21</var>, <var data-var='time'>15:01</var> EDT</small><br><strong>Investigating</strong> - The city of Ottawa where the Fusebill headquarters is located experienced a storm on Saturday, May 21st, 2022. As a result, the Fusebill staging environment, and phone system is currently down.<br /><br />The City has been working to restore power. Ottawa Hydro is building bypasses to circumvent the massive amount of downed power lines, which may speed things up.<br /><br />Our production environment and support email are still online.<br /><br />The best way to reach support is support@fusebill.com<br /><br />We appreciate your patience, understanding, and cooperation</p>